Faculti Lawyers has extended Fai, its in-house developed agentic AI, to clients.

On request, a Faculti lawyer creates a secure Fai session for a live assignment and share it with the client through a Fai Link. Fai is customised to the industry, client, and deal with optional memory that improves within the client's own use.  Access is available to Faculti clients at no additional cost whenever they brief the firm.

Fai is already live across approximately 1,000 staff at Faculti and major Australian law firm Thomsons, supporting research, drafting, review, triage and agentic workflows as part of the way work runs across both organisations. Extending it to clients is the next step in that build.

How it works

A client asks their Faculti lawyer or relationship partner for a Fai Link. The lawyer creates the session, configures it for the assignment and shares it.

The client lands in a session that is lawyer-created, lawyer-shared and specific to that assignment.  Setting one up takes minutes, not a procurement process.

The session arrives ready to work rather than as a blank interface. It is configured with access to Faculti's internal legal knowledge base and assignment-specific memory, so it holds context on the Australian market, the client's industry and the assignment itself before the client arrives.

With the session in place, clients can utilise Fai's powerful tools to augment their work, including document reviews and drafting.

Fai sits alongside the client's legal team, inside an environment Faculti controls and governs.

Why it matters

The questions that shape an assignment rarely arrive on a schedule. They arrive between meetings, when picking up the phone to a lawyer is not practical. The alternative, until now, has been a generic AI tool that nobody briefed.

With Fai built inhouse, Faculti can put the power of AI directly in clients' hands without a licensing conversation, a separate deployment or a new commercial model. Owning the platform is what makes the extension possible.

"Our lawyers use Fai every day on live assignments, so extending it to the people the work is for was the logical step," said Ben Lehman, Chief Innovation Officer at Faculti. "A generic tool doesn't know what the client is working on. A Fai session created by the lawyer running the assignment does, because we set it up that way before the client gets there. That is the difference between a chatbot and legal AI that is actually briefed."

Faculti and Thomsons are trialling extending Fai Link access to Thomsons clients.